Shipping policy

1. Processing Time

• Course kits are drop-shipped directly from our supplier.

• Orders are usually processed and dispatched within 2–5 business days of confirmed payment.

• If you are purchasing a course kit via a payment plan, kits will not be dispatched until the final payment has been received.

2. Shipping Methods & Costs

• Shipping costs are calculated at checkout based on your location and the selected delivery method.

• Standard shipping is included or clearly stated at the time of purchase (if applicable).

• Expedited shipping options may be available at an additional cost.

3. Delivery Time

• Estimated delivery times vary depending on your location:

  • Within Australia: 3–10 business days

  • International: 7–21 business days

• These are estimated delivery times and may be affected by courier delays, customs, or public holidays.

4. Shipping Address

• It is your responsibility to provide an accurate shipping address at checkout.

• KR Beauty Academy is not responsible for lost, delayed, or misdelivered packages due to incorrect or incomplete addresses.

5. Lost or Damaged Packages

• In the unlikely event your kit is lost or damaged during shipping, please contact us at contact@krlashesandbrows.com.au as soon as possible.

• We will work with the supplier and courier to resolve the issue; however, replacements may be subject to availability.

6. Returns & Refunds

• Please note that all course kit sales are final. Due to the nature of drop-shipping and hygiene requirements, we do not offer returns, exchanges, or refunds on kits.

7. International Shipping

• Buyers are responsible for any customs duties, taxes, or import fees applicable in their country.

• KR Beauty Academy is not responsible for delays or additional charges imposed by customs.

By purchasing a course kit, you acknowledge that you have read and agree to this shipping policy.